What is Commerce Cloud?

The Commerce Cloud Market encompasses cloud-native, API-first digital commerce platforms and services designed to support omnichannel retail, scalable e-commerce infrastructures, and personalized customer engagement across B2C, B2B, and B2B2C models.

This market is transforming digital commerce by offering New engagement models like headless and composable commerce, Easy deployment through low-code SaaS platforms, Safe compliance-ready environments with global reach, and Big scalability that supports real-time transactions and customer personalization at scale.

Market Size:

Commerce Cloud Market was valued at USD 28 billion in 2024 and is projected to reach a market size of USD 99.35 billion by 2030 at a CAGR of 23.5%.

Key Market Players

•    Salesforce (US)
•    Apttus (US)
•    Episerver (US)
•    Oracle (US)
•    Magento (US)
•    Shopify (Canada)
•    IBM (US)
•    SAP (Germany)
•    Elastic Path (Canada)
•    VTEX (Brazil)
•    commercetools (Germany)
•    Kibo (US)
•    Sitecore (India)

Case Study: 

Salesforce Commerce Cloud enabled a global apparel brand to unify its customer journey across online and offline channels by leveraging AI-driven personalization and integrated inventory visibility—providing a 35% increase in conversion rates.

Key Statistics and Trends:

Adoption is rapidly rising with 70% of retailers investing in cloud-based commerce tools. High interest in API-first architectures and composable commerce is reshaping development roadmaps.

Market Segmentation:

By Type

•    Platform
o    Public Cloud
o    Private Cloud
o    Hybrid Cloud

•    Services
o    Consulting Services
o    Integration & Deployment Services
o    Support & Maintenance Services
o    Managed Services
o    Training & Education Services

By End User
•    B2C (Business to Consumer)
o    Retail & E-commerce
o    Consumer Electronics
o    Fashion & Apparel
o    Health & Personal Care
o    Food & Beverages
o    Others

•    B2B (Business to Business)
o    Manufacturing
o    Wholesale & Distribution
o    Automotive
o    Pharmaceuticals
o    Others

•    B2B2C (Business to Business to Consumer)
o    Online Marketplaces
o    Logistics & Fulfillment
o    Others

What’s in It for You?

•    Identify high-demand service layers in commerce infrastructure stacks
•    Strategize around vertical-specific cloud commerce opportunities
•    Assess the shift toward headless commerce and modular architectures
•    Build value-added services around customization, analytics, and integrations
•    Understand partner ecosystems for platform expansion and interoperability