Global Bot Platforms Software Market Research Report – Segmentation by Deployment Mode (Cloud-Based and On-premise); By Interaction Type (Chatbots, Voice-Enabled Bots, and Virtual Assistants); By Application (Customer Services, Marketing & Sales, Internal Operations); By Organization Size (Large-Scale Enterprise and Small and Medium-Scale Enterprise); By End-Users (Healthcare, IT & Telecommunication, Banking & Finance, Retail and E-commerce, Travel & Hospitality, and Others); Region – Size, Share, Growth Analysis | Forecast (2024 – 2030)
Published: 2024 - January
Report Code: IM-16102
Format:
Region: Global
Chapter 1. Global Bot Platforms Software Market – Scope & Methodology
1.1. Market Segmentation
1.2. Scope, Assumptions & Limitations
1.3. Research Methodology
1.4. Primary Sources
1.5. Secondary Sources
Chapter 2. Global Bot Platforms Software Market – Executive Summary
2.1. Market Size & Forecast – (2023 – 2030) ($M/$Bn)
2.2. Key Trends & Insights
2.2.1. Demand Side
2.2.2. Supply Side
2.4. Attractive Investment Propositions
2.5. COVID-19 Impact Analysis
Chapter 3. Global Bot Platforms Software Market – Competition Scenario
3.1. Market Share Analysis & Company Benchmarking
3.2. Competitive Strategy & Development Scenario
3.3. Competitive Pricing Analysis
3.4. Supplier-Distributor Analysis
Chapter 4. Global Bot Platforms Software Market - Entry Scenario
4.1. Regulatory Scenario
4.2. Case Studies – Key Start-ups
4.3. Customer Analysis
4.5. PESTLE Analysis
4.4. Porters Five Force Model
4.4.1. Bargaining Power of Suppliers
4.4.2. Bargaining Powers of Customers
4.4.3. Threat of New Entrants
4.4.4. Rivalry among Existing Players
4.4.5. Threat of Substitutes
Chapter 5. Global Bot Platforms Software Market - Landscape
5.1. Value Chain Analysis – Key Stakeholders Impact Analysis
5.2. Market Drivers
5.3. Market Restraints/Challenges
5.4. Market Opportunity
Chapter 6. Global Bot Platforms Software Market – By Deployment Mode
6.1. Cloud Based
6.2. On-premises
Chapter 7. Global Bot Platforms Software Market – By Interaction Type
7.1. Chatbots
7.2. Voice-Enabled Bots
7.3. Virtual Assistants
Chapter 8. Global Bot Platforms Software Market – By Application
8.1. Customer Services
8.2. Marketing & Sales
8.3. Internal Operations
Chapter 9. Global Bot Platforms Software Market – By Organisation Size
9.1. Large-Scale Enterprise
9.2. Small and Medium-Scale Enterprise
Chapter 10. Global Bot Platforms Software Market – By End Users
10.1. Healthcare
10.2. IT & Telecommunication
10.3. Banking & Finance
10.4. Retail and E-commerce
10.5. Travel & Hospitality
10.6. Others
Chapter 11. Global Bot Platforms Software Market, By Geography – Market Size, Forecast, Trends & Insights
11.1. North America
11.1.1. By Country
11.1.1.1. U.S.A.
11.1.1.2. Canada
11.1.1.3. Mexico
11.1.2. By Deployment Mode
11.1.3. By Interaction Type
11.1.4. By Application
11.1.5. Organisation Size
11.1.6. End User
11.1.7. Countries & Segments - Market Attractiveness Analysis
11.2. Europe
11.2.1. By Country
11.2.1.1. U.K.
11.2.1.2. Germany
11.2.1.3. France
11.2.1.4. Italy
11.2.1.5. Spain
11.2.1.6. Rest of Europe
11.2.2. By Deployment Mode
11.2.3. By Interaction Type
11.2.4. By Application
11.2.5. Organisation Size
11.2.6. End User
11.2.7. Countries & Segments - Market Attractiveness Analysis
11.3. Asia Pacific
11.3.2. By Country
11.3.2.2. China
11.3.2.2. Japan
11.3.2.3. South Korea
11.3.2.4. India
11.3.2.5. Australia & New Zealand
11.3.2.6. Rest of Asia-Pacific
11.3.2. By Deployment Mode
11.3.3. By Interaction Type
11.3.4. By Application
11.3.5. Organisation Size
11.3.6. End User
11.3.7. Countries & Segments - Market Attractiveness Analysis
11.4. South America
11.4.3. By Country
11.4.3.3. Brazil
11.4.3.2. Argentina
11.4.3.3. Colombia
11.4.3.4. Chile
11.4.3.5. Rest of South America
11.4.2. By Deployment Mode
11.4.3. By Interaction Type
11.4.4. By Application
11.4.5. Organisation Size
11.4.6. End User
11.4.7. Countries & Segments - Market Attractiveness Analysis
11.5. Middle East & Africa
11.5.4. By Country
11.5.4.4. United Arab Emirates (UAE)
11.5.4.2. Saudi Arabia
11.5.4.3. Qatar
11.5.4.4. Israel
11.5.4.5. South Africa
11.5.4.6. Nigeria
11.5.4.7. Kenya
11.5.4.11. Egypt
11.5.4.11. Rest of MEA
11.5.2. By Deployment Mode
11.5.3. By Interaction Type
11.5.4. By Application
11.6.5. Organisation Size
11.5.6. End User
11.5.7. Countries & Segments - Market Attractiveness Analysis
Chapter 12. Global Bot Platforms Software Market – Company Profiles – (Overview, Product Portfolio, Financials, Strategies & Developments)
12.1. IBM
12.2. Microsoft
12.3. Google
12.4. Amazon
12.5. Chatfuel
12.6. ManyChat
12.7. LivePerson
12.8. Oracle
12.9. HubSpot
12.10. Zendesk
Download Sample
Choose License Type
2850
5250
4500
1800
Frequently Asked Questions
The Global Bot Platforms Software Market was valued at USD 4 billion in 2023 and is projected to reach a market size of USD 12 billion by the end of 2030. Over the forecast period of 2024-2030, the market is projected to grow at a CAGR of 17%.
Technological advancements and the increasing need for customer support are the main factors propelling the Global Bot Platforms Software Market
Based on End-Users, the Global Bot Platforms Software Market is segmented into Healthcare, IT & Telecommunication, Banking & Finance, Retail and E-commerce, Travel & Hospitality, and Others.
North America is the most dominant region for the Global Bot Platforms Software Market.
IBM, Microsoft, and Google are the key players operating in the Global Bot Platforms Software Market.
